Outage Management System

By integrating real-time data from various sources such as smart meters, sensors, and customer reports, the platform provides utilities with a holistic view of outage events and their impact on the distribution network.

Through advanced analytics and machine learning algorithms, the platform enables utilities to accurately detect, locate, and assess outage events in real-time. This proactive approach helps utilities to prioritize restoration efforts, allocate resources effectively, and minimize downtime for customers.

​

Additionally, the ei360 platform supports automated outage notification and communication processes, allowing utilities to keep customers informed about outage status, estimated restoration times, and safety instructions through multiple channels such as mobile apps, text messages, and social media.